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Privacy Policy

Last updated: 28 April 2026

This page explains what data VelosBot collects and what we do with it. We try to collect as little as possible.

1. What we collect

When you use VelosBot, we store:

The license key we issued you
A label you give us (your name or nickname)
The configuration you set in the Android app (which assets, fiat currency, prices, filters, etc.)
A heartbeat from your bot every minute (timestamp, number of ads processed, last error message)
Your Binance user ID (for license-binding only — see below)
Log files you send us when you click "Report Issue"
The transaction hash you send us when you pay

When you message us on WhatsApp or Telegram we also keep that chat history so we can help you better.

2. What we DO NOT collect

We do not have, see, or store:

Your Binance API key or secret
Your Binance password
Your Binance balance, trades, or order history
Your personal name, address, ID, or email (unless you give it to us)
Your real-world identity

Your Binance API key stays on your own computer in a file called api_key.json. Our server never receives it.

3. About the Binance user ID

The first time your bot runs, it asks Binance for your account's user ID and sends only the ID number to us. We use this number to make sure your license is used only on your account, not shared with someone else's. The user ID alone does not let us see any of your data on Binance.

4. How we use the data

We use the data only to:

Run the Service (validate your license, deliver your config)
Help you when you have problems (read your logs, fix bugs)
Bill you (match your payment to your license)
Detect license sharing and fraud

We do not sell, rent, or share your customer data with anyone for marketing. Anonymous website usage data may be processed by Google Analytics if you accept cookies — see section 8 for details.

5. Where it lives

Your data is stored on a server hosted by Hetzner Cloud GmbH in Germany. The server uses HTTPS encryption. Hetzner has its own privacy policy at hetzner.com.

6. How long we keep it

Active customers: as long as your license is active
Inactive customers: up to 12 months after your last payment, then the data is deleted
Issue reports: up to 6 months
Chat history (WhatsApp / Telegram): as long as we use it to help you

7. Your rights

You can ask us at any time to:

See what data we have about you
Correct it
Delete it (we will, unless we need it for legal reasons)

Just message us on WhatsApp or Telegram.

8. Cookies and analytics

velosbot.com uses Google Analytics 4 (GA4) to understand how visitors use the site. Analytics cookies are only set after you click "Accept" on the cookie banner. If you click "Decline" (or never interact with the banner), no analytics cookies are stored and no analytics events are sent — the site works exactly the same.

When analytics is enabled, GA4 receives:

Your IP address (anonymized — last octet zeroed before storage)
Browser, operating system, and screen size
Pages you visit on velosbot.com and time spent on each
Approximate country and city derived from the anonymized IP
A random cookie ID used to recognize repeat visits

We use this only to improve the site (which pages convert, where visitors drop off, what countries our users come from). We do not enable Google Ads, ad personalization, remarketing, or any other advertising features. We do not use Facebook Pixel or any other third-party tracker.

Google may process this data per its privacy policy. To withdraw consent, clear your browser cookies for velosbot.com — the banner will appear again on your next visit and you can click Decline.

9. Children

VelosBot is not for anyone under 18. We do not knowingly collect data from children.

10. Changes to this policy

If we change this policy we will post the new version here and update the "Last updated" date. Big changes will be announced to existing customers.